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customer Experience
Debunking the myth of robophobia – why intelligent automation improves employee satisfaction
In the iconic science fiction film 2001: A Space Odyssey, there's a chilling scene where the sentient supercomputer HAL 9000 takes over the spaceship.…
AiThority Interview with Dr. Rajesh Gharpure, Chief Delivery Officer at Persistent Systems
Dr. Rajesh Gharpure, Chief Delivery Officer at Persistent Systems chats about the latest data analytics and AI trends in the delivery process,…
AI is Rapidly Streamlining Retail Supply Chain Operations
Top-performing supply chain organizations are doubling down on their investments in artificial intelligence and machine learning. A recent Gartner…
How Responsible AI Can Enhance Customer Experience and Brand Loyalty
Artificial Intelligence (AI) has emerged as a transformative force in the growing and expanding technology, fundamentally altering how industries…
Predictive GenAI: Redefining ROI in the AI Revolution
The hum of Artificial Intelligence (AI) servers reverberates across industries, promising to redefine productivity and profitability on an…
AiThority Interview with Heidi Bullock, CMO of Tealium
Heidi Bullock, CMO of Tealium highlights more on how AI is transforming CX and overall business outcomes in this catch-up with AiThority.com:…
Simplifying Multi-Modal Customer Service with Real-Time AI Automation
In the hyper-connected business world of today, customer service has become a key differentiator for enterprises focused on building loyalty and…
Thriving in Uncertainty: How IA Is Turning Challenges to Sustained Growth for Financial Services
In a world gripped by economic uncertainty, financial services (FSI) organizations face a stark choice: evolve or be left behind. With inflationary…
Accenture to Acquire IQT Group, Strengthening Its Capabilities for Net-Zero Infrastructure Projects
Accenture has agreed to acquire IQT Group, a provider of engineering managed services for large infrastructure projects, based in Rovigo, Italy.…
Steering a Course Towards Automation Excellence, With Work Orchestration at the Helm
If the past five years have taught business leaders anything, it’s to expect the unexpected. No one could have predicted the world of work would…
