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customer Experience
GenAI Expected to Drive Revenue for 76 Percent of Businesses, but Only 4 Percent Lead in AI
Global companies currently allocate 26% of their total data and analytics budget to GenAI, and are expecting to increase this budget by 22% in…
8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform
Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities
8x8, Inc. …
Lumen Technologies Partners with Google Cloud to Drive AI Innovation and Accelerate Digital…
Google Cloud underpins Lumen Digital Twin technology, providing proactive insights across the Lumen network
Google Cloud's Vertex AI…
How Amazon, Starbucks, Tesco and Carrefour Use AI in Retail
EagleAI Chief AI Officer Jean-Matthieu contemplates the future of AI retail marketing while revealing some innovative examples already in use.…
The Role of AI in Packaging: Transforming the Industry with Precision and Innovation
Artificial Intelligence (AI) is revolutionizing industries across the globe, and the packaging sector is no exception. As companies strive to meet…
UnifyCX Launches: A New Era in Customer Experience with AI-Powered Innovation and Tech-Enabled…
Celebrating the Grand Opening of Barranquilla, Colombia, as a Key Milestone in UnifyCX's Global Growth
UnifyCX, officially launches today, marking…
Konecta and Google Cloud Forge Strategic Alliance to Drive AI-Enabled Innovation in Customer…
Partnership includes the enhancement of Konecta's Digital Unit with Google Cloud's Customer Engagement Suite and Generative AI solutions
500…
How AI is Taking the Headache Out of the New Customer Onboarding Process
Perhaps no aspect of the financial services workflow is more frustrating than new client onboarding – both for the clients and the companies that want…
AiThority Interview with Venki Subramanian, SVP of Product Management at Reltio
Venki Subramanian, SVP of Product Management at Reltio chats about the benefits of AI in data unification and management offerings, challenges…
Vinesign Launches Powerful Public API, Empowering Businesses to Seamlessly Integrate E-Signature…
Vinesign by Filevine, a leader in electronic signature technology, today announced the launch of its new Public API designed to enhance business…