customer Experience

Baseten, the leader in high-performance AI inference, is excited to announce the beta release of Chains. Built on the foundations of Baseten's…

Voyager Space (Voyager), a global leader in space exploration,announced a strategic partnership with Palantir Technologies, a leading builder of…

The AI patent enhances video and image processing, enabling efficient media data acquisition, feature identification, and dynamic augmentation during…

Fully Autonomous AI Agent Transforms Ecommerce Workflows, Providing Unprecedented Insight And Executing Recommendations Baresquare, an AI-powered…

Digital channels continue to be a top target for fraudsters while generative AI becomes another tool in their arsenal IDology, a GBG Company,released…

Web-based tool merges dunnhumby’s Retailer Preference Index (RPI) data with Placer.ai’s geolocation data to maintain up-to-date, comprehensive,…

Introduction Artificial Intelligence (AI) is revolutionizing contact and service centers, offering unprecedented efficiency and customer service…

The new AI-powered onboarding capability automates access and reduces risk, a critical step towards securing the modern enterprise and ensuring true…

Raydiant, the leading in-location Experience OS, released its inaugural "The State of AI in Restaurants" report. The study, based on a survey of 175…

Survey of 4,000 consumers reveals that finding products and content easily has the strongest impact on the perception of a brand for more than 60% of…