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customer Experience
InterVision Launches ConnectIV CX to Revolutionize Customer and Agent Experience
ConnectIV CX Powers Next-Generation CX with AI and Machine Learning
InterVision, a leader in managed cloud services, announced the launch of…
Gupshup Redefines Customer Engagement with Conversation Cloud Launch
Basic one-way messaging gives way to rich two-way conversations at scale; improves returns from advertising, marketing, and support investments for…
PUMA to Redefine its Online Shopping Experience with Google Cloud’s AI Solutions
Leading sportswear brand to personalize and streamline product discovery, customer loyalty rewards, and online-to-offline purchases by moving all…
Ben Brownlee Joins SOCi from Gong to Drive Customer Growth with CoMarketing Cloud
Former Gong CCO and Blackbaud VP of Global Customer Success brings 25 years of expertise to SOCi team, driving vision for digital marketing excellence…
Life Sciences Next Gen Customer Engagement Platform Market
Veeva, Pitcher, Exeevo, IQVIA, Salesforce, Trueblue, WhizAI, ACTO, Viseven, Aktana, Seismic, Allego, ODAIA, Bigtincan, and Tellius, among others are…
Syntax Expands Generative AI Portfolio for Mid-sized Businesses’ Innovation Agenda
Services and technology solutions powered by large language models and multi-cloud platforms, leveraging an open framework architecture
Syntax…
TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage…
TELUS International , a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including…
LambdaTest Announces algoQA Integration for Enhanced Testing Efficiency
LambdaTest and algoQA integration streamlines automation testing, boosts efficiency, and enhances developer productivity, enabling faster…
Intermedia Cloud Communications Drives Service Provider Success with Expanded Partner Program
Intermedia's award-winning cloud solutions and holistic approach to partner success help Service Providers strengthen their brands, own their customer…
Anthropics Launches Zyler Virtual Try-On for Menswear Transforming the Future of Online Shopping
Anthropics, the world leaders in virtual fashion try-on technology, has announced the launch of Zyler Virtual Try-On for Menswear. Zyler enhances the…