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customer Experience
Bright Pattern Announces a New Official Contact Center Software Partner in EMEA, Grupês
Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is…
Resilinc Announces New Chief Marketing Officer and Chief Customer Officer
Accomplished Executives LeAnne Hester and April Oman Join Resilinc’s Leadership Team to Advance Brand Awareness and Overall Customer Experience…
Vivid Commerce Expands OvationCXM Adoption to Optimize Merchant Experience
Full-service payment and commerce provider selects OvationCXM to streamline and enhance CX and drive revenue growth.
OvationCXM, a global leader in…
Cognizant Implements Amazon’s Just Walk Out Technology for Canberra Institute of Technology…
Collaboration with CITSA delivers technology to enable nearly 24/7 access for students at Student Association store
Cognizant, one of the world's…
Digital 2024: Global Social Media Users Pass 5 Billion Milestone
New report finds that the world averaged 8.4 new social media users per second over the past year
Meltwater, a global leader in media, social and…
UserTesting Elevates Human Insight Platform with AI Summary and Enhanced Features
UserTesting, a SaaS leader in experience research and insights, unveiled its latest enhancements to the UserTesting Human Insight Platform. In…
Diabolocom Applauded by Frost & Sullivan for Improving the Customer Experience with AI Solution
Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience
Frost & Sullivan researched the…
ActionIQ Announces CX.AI To Enable True 1:1 Personalized Customer Experiences
CX.AI Data And CX.AI Content Are The First Set In A Suite Of Planned AI Releases That Build On ActionIQ's Commitment To Pushing Data-Powered CX…
BEN Launches New AI Assistants for Automotive Industry at NADA Debut
New Use Cases Available for NADA Optimize Customer Services, Reporting and Sales Operations in Dealership and Web-based Interactions
Brand…
Global B2B Travel Platform Chooses 3CLogic for ServiceNow-Centric AI and Contact Center Solution
Worldwide provider of GDS to enhance existing investment in ServiceNow's Customer Experience platform with 3CLogic's certified solution to optimize…