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customer Experience
SmartBear Joins AWS ISV Accelerate Program
SmartBear elevates collaboration with AWS, driving streamlined developer solutions for AWS customers worldwide
SmartBear, a leading provider of…
Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences
Google Cloud's data analytics capabilities and AI /ML technologies will drive innovation and improve operational efficiency
Admiral, a leading…
MEGA Selects SugarCRM for Next-Gen Sales Automation to Supercharge Customer Acquisition
Sugar Enterprise Will Do the Work to Help the Company Improve Free-to-Paid User Conversions and Build Customers for Life
SugarCRM, provider of…
Movable Ink Announces Salesforce Integrations to Power Dynamic Content Personalization
Movable Ink customers can now benefit from integrations across Salesforce Marketing, Commerce, and Data Clouds—Making it Easier Than Ever for Brands…
Zendesk Completes Acquisition of Klaus
CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent…
Sogolytics Elevates Customer Experience Management with ChatGPT Integration
Revolutionary Upgrade Empowers Enhanced Survey Intelligence and Customer Insights
Sogolytics, a pioneering force in experience management software,…
evaluagentCX Provides All-in-One Platform to Help Brands Elevate Customer Experience
Automated quality assurance and agent performance improvement software boosts the quality of sales and service interactions
evaluagent, a global…
BigCommerce Catalyst: Empowering Rapid Launches of Composable Ecommerce Experiences
Recent acquisition of Makeswift page-building tool enhances Catalyst with captivating storefront experiences and simplified management…
Zenarate Enhances Call Analyzer with New Call Insights to Surface Customer Call Trends
Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call…
nShift: Communication Key to Delivering an Online Shopping Experience Consumers Crave
90% of consumers see quick and timely communication as a critical part of ecom experience - and will spend elsewhere if they don’t get it…