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customer Experience
PayPal and Venmo Unveil Six New Innovations to Revolutionize Commerce
Company introduces reimagined checkout and guest checkout experiences, new advanced offers platform for merchants, and new consumer app to earn cash…
TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled…
TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies,…
Allvue Expands Executive Leadership Team to Enhance End-to-End Customer Experience
New senior additions bring decades of financial services expertise to streamline the customer journey and double down on Allvue’s strong customer…
EPAM Launches a Composable Suite of Retail Media Accelerators with Google Cloud
EPAM's Retail Media Orchestration Toolkit provides a solution for retailers to scale their retail media business and leverage the analytical…
Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service
The acquisition will accelerate Front’s AI roadmap to enable customer support teams to improve their speed and quality of service
Front, a…
Ushur Business Leader Survey Shows Regulated Industries Rapidly Adopting AI
Survey of 200 decision makers in healthcare, insurance and financial services reveals eagerness to start initiatives and find partners for AI…
The Hidden Costs of Using the Most Popular Apparel Shopping Apps
Incogni, a leading data privacy firm, has conducted an in-depth analysis of the most widely used apparel shopping apps. Incogni’s researchers found…
Fortis Redefines Business Operations with POS & CRM for UAE Merchants and Their Customers
Fortis a renowned provider of payment solutions, proudly announces its entry into the UAE market with an integrated Point-of-Sale (POS)…
Virtual Influencers That Earn Their Creators Thousands of Dollars for a Single Picture
Virtual influencers could charge up to nine times the average American’s monthly salary for a single Instagram post
A new study has named the…
VOXDATA Solutions Acquires Qualfon Outsourced Engagement Center
Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA…