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customer Experience
Smartling and Iterable Unveil Powerful Integration for Seamless Cross-Channel Localization
Smartling, the enterprise LanguageAI company,announced its new integration with Iterable, the AI-powered customer communication platform that helps…
Frederik Van OS Joins CustomerGauge as Director of Customer Experience
Consumer Packaged Goods veteran set to join the #1 CPG Voice of Customer solution as head of CPG CX Solutions
CustomerGauge, the leading Consumer…
AI, Analytics, and Automation Powered by New Vector Database in Salesforce Data Cloud
Data Cloud Vector Database will unify all business data, including unstructured data like PDFs, emails, and transcripts, with CRM data to enable…
Google Cloud and Accenture Launch Generative AI Center of Excellence
Accenture and Google Cloud will provide AI managed services to scale generative AI, including deployment of Gemini, Google's newest and most capable…
State of Implementation of Generative AI (Gen AI) in Marketing
Generative AI in marketing is a disruptive force-- every aspect of marketing is permanently reshaped by the novel technology. According to a survey of…
BUSINESSNEXT Unveils GPTNEXT: Revolutionizing Customer Experiences with Generative AI
AI ready data and models to redefine and simplify customer experiences in financial services
BUSINESSNEXT, a universe of composable enterprise…
Zappix Secures Another Deal With A Healthcare-Adjacent Service Provider
Zappix, a trailblazing AI-powered Digital Engagement Platform provider, proudly announces the recent signing of a new client, further…
Inspiro and Microsoft Continue to Elevate the Philippine BPO Industry through Cloud Technology
Inspiro and Microsoft are joining forces to create innovative solutions using Microsoft technology. Inspired by a shared vision to enhance customer…
Zoom Delivers AI-powered Customer Experiences at an Unbeatable Value
New innovative product offerings include robust omnichannel and advanced AI solutions
Zoom Video Communications announced enhancements across its…
OneSpan Introduces New Partner Network Program for Seamless Customer Experiences
Empowering partners to expand their portfolio with high-assurance identity proofing, strong authentication, and secure e-signature solutions…