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customer Experience
New MediaTek 9300 Chipset Increases Smartphone Performance and Efficiency
Supercharged SoC supports generative AI on-device processing for seamless, secure edge AI experiences
MediaTek announced the Dimensity 9300, its…
Accenture to Acquire OnProcess Technology to Enhance Supply Chain Operations Capabilities
Accenture has agreed to acquire OnProcess Technology, a provider of supply chain managed services, to help organizations refine processes, improve the…
Iterable Introduces AI-Powered Experiments and Identity Toolkit to Help Brands Accelerate Marketing…
Iterable, the top rated AI-powered customer communication platform that helps brands activate customers at scale unveiled its 2023 Fall Product…
iQor Symphony [AI] Drives Excellence in Customer Service and Compliance
Generative AI Experience Inspires the Future of Work to Enhance Employee Performance, Compliance, and Well-Being for Irresistible CX…
Deana Scott, CEO of Raving Consulting, Announces Astounding Results Driven by the QCI Market Basket…
Quick Custom Intelligence (QCI), a leading provider of innovative data analytics solutions, is proud to announce the launch of its cutting-edge Market…
Next DLP appoints Sheena Blanco as its first Head of Customer Experience
Industry veteran throws down the gauntlet to high tech firms that have lost their way when it comes to delivering genuine - and excellent - customer…
Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the…
Digital business services company honored for customer-centric immersive experiences and revolutionary solutions that helped gained client loyalty
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Innervate Unveils Next Generation of Industry’s First Enterprise-Grade GenAI Solution for…
Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation.
Innervate, the dynamic…
8×8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced…
8x8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8x8 Intelligent Customer Assistant has…
Aktana Acquires Tact.ai’s Field Engagement and Conversational AI Technology
The introduction of Aktana Copilot delivers greater value to field users through best-in-class intelligence delivery on mobile phones and…