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customer Experience
Itron to Bring NVIDIA-Powered Artificial Intelligence to the Grid Edge
Powering the Future of Utilities with High-Performance Edge Computing to Support Rapidly Increasing Demands of Grid Resilience, Customer Engagement…
Pipefy Adds AI Agents to Process Automation Solution
Pipefy’s AI Agents are designed to interact with the environment, facilitating workflow within companies and helping users to make strategic decisions…
Qualtrics Report: Executives are Hesitant to Lead in AI Transformation, Putting Up to $1.3 Trillion…
AI creates estimated $860 billion opportunity in customer experience; market leaders prioritize improving customer experience and could extend their…
Microsoft VP Lori Borg Joins Netrio Board of Directors
Technology leader brings extensive go-to-market experience to accelerate Netrio's national expansion in the MSP market
Netrio today announced that …
Qualtrics to Introduce Experience Agents at X4 Conference, Redefining the Future of Experience…
Qualtrics, the leader and creator of the experience management category, today unveiled Experience Agents™: highly specialized AI agents that…
GlobalLogic Launches VelocityAI to Harness the Power of AI, Digital, and Human Expertise
GlobalLogic, a Hitachi Group company, today announced VelocityAI, a comprehensive suite of AI-powered service offerings designed to take…
Quvia Launches Q: Embedded AI Tools to Maximize Productivity and Efficiency
Formerly known as Neuron, Quvia is an AI-powered Quality of Experience (QoE) platform that provides advanced network visibility and orchestration…
AlphaSense Supercharges its Generative AI Suite with Groundbreaking New Features
AlphaSense, the leading AI-powered market intelligence and search platform, today announced its latest leap forward in transforming how businesses…
Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions
Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, and Cedar, the leading patient…
MCE and TELUS Expand Partnership With New Generative AI Venture Following Pilot Success
MCE Systems announces the expansion of its partnership with TELUS to create better customer experiences by leveraging generative artificial…