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Customer Experience
Aceyus and Five9 Expand Partnership to Help Contact Centers Improve Productivity and Customer and…
Aceyus, a global leader in customer experience, reporting, and analytics, is excited to announce an expanded partnership with Five9, an…
Instacart Makes it Easier for Customers to Save On Groceries with Acquisition of Eversight
Instacart, the leading grocery technology company in North America, announced it has acquired Eversight, an AI-powered pricing and promotions platform…
OneSignal Raises $50 Million in Series C Funding to Accelerate Global Expansion of Customer…
OneSignal, the world's leading customer engagement platform, secured $50 Million in Series C funding to advance its unified messaging and…
Group FiO and Total Communicator Solutions, Inc. are Announcing a Collaboration to Bring…
Group FiO, one of the leaders in integrated Customer Engagement Solutions and a premier provider of cost-effective customer analytics, easy-to-use…
Sinch and Blueshift to Extend Customer Engagement into Conversational Channels
Sinch and Blueshift to extend customer engagement into conversational channels
Sinch, a global leader in cloud communications and mobile customer…
Productboard Unveils Groundbreaking Capabilities Empowering Product Leaders to Increase…
Productboard, the customer-centric product management platform that helps teams get the right products to market faster, announced new features to…
NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions…
NICE data-driven insights automate quality management and provide insights on both customer and agent behaviors
NICE announced that Tele-Centre…
MCE Systems Announces a Next-Gen Update to Its Content Transfer App
MCE Systems, the global leader in device lifecycle management solutions, has announced an update to their wireless Content Transfer App, part of their…
LivePerson Strengthens CRM Integration Capabilities for Brands with Launch of Webex Calling Support
LivePerson, a global leader in customer engagement solutions, announced the general availability of CRM Connector, a new tool that extends its CRM…
TeamSupport Partners With Perseus Group to Strengthen Customer Support Experiences
TeamSupport, the leading provider of B2B customer service solutions, announced that it has entered an exciting, new partnership with Perseus Group.…