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Customer Experience
SingleStore Empowers Digital Innovators With Superior Database Performance and Real-Time Insights at…
Use cases span technology, advertising, customer service, financial services and food services
SingleStore, the cloud-native database built for…
Lufthansa Technik Selects Icertis to Transform Contract Management
Contract intelligence company Icertis announced that Lufthansa Technik AG, the aircraft maintenance business of the Lufthansa Group, has selected …
Unblu and Directlink Team Up to Combine Advanced AI and Conversational Banking Platform to Transform…
Unblu Corp. and Directlink, announced they are partnering to empower banks and credit unions to streamline multiple conversational channels and…
SuccessKPI Achieves Expanded Security Compliance to Protect Data and Privacy Requirements for…
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced the completion of ISO 27001, GDPR,…
Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European…
The company moves beyond cost and labor arbitrage to transform operations, differentiate, and enhance its services with CX solutions.
Frost &…
Bridgestone and AWS Announce Strategic Relationship Focused on Platform Development and Launch of…
Bridgestone Corporation (Bridgestone) announced that the company is using Amazon Web Services, Inc. (AWS) as its strategic cloud provider in support…
Khoros Expands with AWS, Joins AWS ISV Accelerate Program and AWS Marketplace
Khoros, an leader in digital-first customer engagement software and services, announced expanded work with Amazon Web Services (AWS) by joining the…
JRNI Appoints Matthew Cross as Chief Technology Officer
JRNI, the leader in Enterprise Customer Engagement Solutions across the entire customer loyalty lifecycle, announced the appointment of Matthew Cross…
Avolar Travel Partners with ZentrumHub to Build a Hotel Booking Platform
ZentrumHub, a PaaS-based travel technology company has announced its collaboration with Avolartravel.com, a leading travel agency in the North…
Product Discovery Provider Appoints First VP of Product Marketing to Advance Digital Experiences for…
Proven product marketing leader Sonja Keerl joins Constructor as the company expands product offerings and customer acquisition to modernize the…