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Customer Experience
izmocars Launches izmoauto, a Multilingual Customizable Digital Retail Platform
izmocars announced the launch of the izmoauto digital Retail Platform, designed to help auto dealers meet and engage today’s customers who are…
Japan-based Construction Tech Company Log Build Chooses Vonage to Enhance Customer Experience
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Japan-based construction tech…
TransUnion and Canvas Worldwide Join Forces to Enhance Consumer Experiences
TransUnion announced a collaboration with Canvas Worldwide, the world’s second-largest independent media agency. This collaboration will enable Canvas…
Booster Names Andrew Hamel Chief Technology Officer
Technology leader to accelerate Booster’s digital transformation of the energy delivery sector, enhancing customer experience and expanding access…
Soroco Launches First-Ever Task Mining Playbook by Everest Group
Soroco, one of the world's first work graph companies, announced the launch of the first-ever Task Mining Playbook by Everest Group, a leading…
nCloud Integrators Chooses Rocketlane for Professional Services Automation
Rocketlane, a leading client onboarding and professional services automation (PSA) platform, added to its customer base nCloud Integrators, a leading…
Telekom Srbija Utilizes Medallia to Improve Digital Customer Journey
Largest internet, mobile telephony and IPTV provider in Serbia optimizes digital experience and transforms customer experience after implementing…
Stagwell’s (STGW) PRophet Adds Key Sales and Marketing Staff to Meet Growing Customer Demand
Charlie Tulip to lead Enterprise Sales and Kendra Lewellyn to lead Digital Marketing
Stagwell's PRophet, the first-ever AI-driven PR pitch platform…
Authenticx Launches a Comprehensive Solution For End-to-End Quality Management
Authenticx, the new standard in healthcare for listening to customer voices at scale, introduces a quality management solution to strategically…
New Data Shows Post Pandemic Impact of Customer Loyalty Resulting in Increased Likelihood to Churn…
TechSee, the market leader in Computer Vision solutions for customer service, released the results from its 3rd annual State of Customer Loyalty and…