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Customer Experience
Digital 55 Launches Payment Processing Beta Test for Inugo CRM Platform
Inugo Customer Relationship Management platform, powered by Digital 55, has announced an update to their popular CRM system, integrating Payment…
Mercedes-Benz USA Launches New Mercedes-EQ Experience Training Program
Designed to empower dealership and corporate employees to lead the charge for electrification and to be advocates for the brand.
Mercedes-Benz USA…
Reputation Collaborates with Microsoft to Enhance Customer Data
Reputation, a global leader in reputation experience management (RXM), announced it will integrate customer sentiment and feedback data into Microsoft…
alice + olivia Selects Amperity for More Relevant, Consistent, and Personalized Shopper Experiences
Amperity, the leading Enterprise Customer Data Platform (CDP) for consumer brands, announced alice + olivia, a global leader in personal style for…
Merkle Response Management Group (RMG) Launches Sustainable Business Plan to Remain Ready and…
Merkle Response Management Group (Merkle RMG), a subsidiary of Merkle, a leading technology-enabled, data-driven customer experience management (CXM)…
Business Leaders Commemorate Anniversary of EqualAI and its New Leadership Role on the National…
LivePerson, a global leader in customer engagement solutions, joined business leaders in congratulating EqualAI on four years of progress fighting…
ResultsCX Partners With ERIN For New Employee Referral Program ReferCX
ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, announced it has partnered with ERIN Technologies for a new…
Thunder Celebrates Second Year in Business by Closing New Growth Capital Investment
Thunder, a Salesforce and Copado consulting partner, announced the closure of a second growth capital investment with participation from existing…
Storyblok Launches New CMS Experience to Shape the Future of Digital Storytelling
Storyblok, the content management system (CMS) category leader for 2022 that empowers both developers and content teams to create better content…
Qualtrics Elevates Experience Management for Leading Financial Services Organizations
Qualtrics, the leader and creator of the experience management category, announced that some of the world’s top financial services organizations,…