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Customer Experience
New Talkwalker Report Reveals Young People on Twitter are Most Concerned by the Rising Cost of…
Talkwalker, in partnership with Twitter, analyzed over 16.2 million cost-of-living conversations to reveal the impact of rapidly rising costs on…
e-Core Recognized by Atlassian as Specialized Partner for All Three Cloud, Agile at Scale, and ITSM…
e-Core, one of the technology industry's most trusted partners for helping customers around the globe unlock the value of tech investments, was…
Consumers Look to the Metaverse for Deeper Connections
Talkdesk survey reveals nearly half of consumers believe the metaverse will make human connections stronger and improve relationships with family,…
TrebleHook Introduces Powerful AEC Document Generation Tools With S-Docs Partnership
TrebleHook, a project pursuit platform for architecture, engineering, and construction professionals, built leveraging the Salesforce platform, has…
Lakeside Software Enhances Leadership Team and Global Operations with the Appointment of Three…
Lakeside Software, the leader in digital experience management (DEM), announced the appointment of three new executives as part of its continued…
Namogoo Signs Multi-Year Deal with DFS Furniture to Improve Online Shopping Journey for DFS…
Namogoo, the world's first Digital Journey Continuity platform, announced its new partnership with DFS Furniture, the biggest sofa retailer and…
Infobird Co., Ltd Engaged by Shanghai Ximalaya Technology Co. Ltd. to Deploy its Intelligent…
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has been engaged by Shanghai Ximalaya…
Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty
New customer expectation survey reveals consumers spend more with retail commerce brands that provide a tailored customer experience
Gladly, the…
Alida Launches Customer Journeys and Enhances TXM Platform
Alida, a leader in experience management, delivered its Summer 2022 product release, bringing to market new and enhanced products that were developed…
Faye and Boost.ai Partner to Redefine the Customer Experience
boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, and Faye, a market leader in developing integrated customer…