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Customer Experience
DILLING Lays the Foundation for Tailored Experiences with mParticle Customer Data Platform
mParticle, the leader in Customer Data Infrastructure, announced that DILLING, a high-growth Danish organic/sustainable clothing and underwear…
Tethr and DCM Insights Form Partnership, Helping Organizations Use Conversation Intelligence to…
Tethr, the leading AI-powered conversation intelligence platform, and DCM Insights, a customer engagement research and advisory firm, announced a…
Revolutionized Collections Eltropy + Temenos Infinity
Eltropy, an award-winning compliant and secure digital communications platform for Financial Institutions, has unveiled its Text Connector for Temenos…
Medallia to Acquire Mindful, the Global Leader in Contact Center Callback Technology
Medallia, Inc., the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire Mindful, the leader…
79% of CX Leaders Plan to Increase Investment in Contact Center AI and Automation
Global Talkdesk Research report shows value of AI remains uncontested, but barriers persist in fully realizing scale and scope of AI ambitions…
Mapp Prescribes Exceptional Customer Experience To Boost LloydsPharmacy’s Strategy
Mapp chosen to integrate customer intelligence at the core of the company’s marketing
Mapp, the leading provider of insight-led customer…
What is the Metaverse, but More Importantly, What is it NOT
Depending on what you read or who you’re listening to, the metaverse will be the successor of the internet, the hub for all digital experiences, and…
Betterview Provides Property-Level Analytics for Fast, Accurate Catastrophe Events Response
Betterview, an InsurTech provider of actionable property intelligence to property and casualty (P&C) insurance companies, is pleased to announce…
geniant Launches Next-Generation Experience Consulting Company
geniant unveiled their new experience consulting company, focusing on creating exceptional experiences for customers and employees.
"Experiences…
Goji Systems Partners with PAR Technology’s Punchh to Create a Frictionless Ordering Experience
Goji Systems, a self-ordering kiosk technology company, announced an expanded partnership with ParTech, Inc.’s (PAR) loyalty, offers and engagement…