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Customer Experience
Agiloft Announces Industry’s Most Powerful Integration Platform
Enhanced Connected Experience Platform offers unparalleled ability for users to manage contracts in the tools they want, flow contract data to the…
SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff…
SupportLogic, the world's first support experience (SX) platform, announced the availability of new functionality: Agent Coaching and Evaluation…
Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to provide services to a…
InMoment Releases Major Updates to XI Platform to Help Companies Deliver Integrated Experiences…
New solutions improve experiences from first impression all the way through to customer support
- Launches the Product Experience cloud providing an…
75% of Consumers Say Customer Experience Impacts Brand Loyalty, Merkle Report Finds
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022 Loyalty…
Systems Integrator Flintech launches Customer Issue Resolution and Tracking Power App for retailers
Microsoft Gold Partner and system integrator, Flintech, has launched a new Power App for retailers, to manage and track customer issues and enhance…
Narvar Partners with Rise.ai to Simplify Returns, Enabling Merchants to Retain Revenue and Grow…
Narvar, the pioneer in post-purchase customer experiences, announced a partnership with Rise.ai, the leading Gift Card and Store Credit solution for…
Retail Leaders Reveal Technology Priorities, Potential and Challenges for Omnichannel Stores of the…
Scandit, the leader in smart data capture, has released research revealing how technology will change the face of customer, employee and store…
DISQO Selected to Enhance Adelaide’s Attention Metric, Enabling Brands to More Accurately Measure…
Customer experience (CX) platform DISQO announced that its advertising measurement products, Brand Lift and Outcomes Lift, have been selected by…
SuccessKPI Insight and Action Platform Available on Genesys AppFoundry
SuccessKPI, Inc., a leading cloud-native contact center customer experience insight and action platform provider, announced its solutions are…