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Customer Experience
Anexinet Accelerates Contact Center Modernization With New Kickstart Program
Anexinet Corporation, a leading strategy, technology, and transformation service provider, announced its new Contact Center Strategy Kickstart…
Nilfisk Chooses Talkdesk Contact Center Solution
Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards better agent and…
TryMyUI Acquires Stitchology.ai to Create the First Digital Experience Intelligence Platform
TryMyUI, a global leader in user experience testing, announced that it has acquired Stitchology.ai, a session replay and comprehensive web analytics…
BluprintX Acquires IO Integration to Create New Breed of Global Digital Technology Consultancy…
IO Integration – the global leader in creative operations technology – becomes part of the BluprintX family. The combined capabilities of the Adobe…
Agiloft Announces Industry’s Most Powerful Integration Platform
Enhanced Connected Experience Platform offers unparalleled ability for users to manage contracts in the tools they want, flow contract data to the…
SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff…
SupportLogic, the world's first support experience (SX) platform, announced the availability of new functionality: Agent Coaching and Evaluation…
Infobird Co., Ltd Provides Digital and Intelligent Customer Engagement Solution
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to provide services to a…
InMoment Releases Major Updates to XI Platform to Help Companies Deliver Integrated Experiences…
New solutions improve experiences from first impression all the way through to customer support
- Launches the Product Experience cloud providing an…
75% of Consumers Say Customer Experience Impacts Brand Loyalty, Merkle Report Finds
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022 Loyalty…
Systems Integrator Flintech launches Customer Issue Resolution and Tracking Power App for retailers
Microsoft Gold Partner and system integrator, Flintech, has launched a new Power App for retailers, to manage and track customer issues and enhance…