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Customer Experience
CleverTap Completes Acquisition of Leanplum
Appoints Leanplum co-founder Momchil Kyurkchiev as Chief Strategy Officer CleverTap, world's No.1 retention cloud, announced it has completed its…
Zoho Unifies Marketing Operations with New Platform Driving Business Growth and Improved Customer…
Zoho Corporation, a leading global technology company, announced Zoho Marketing Plus, a new unified platform that brings together marketing activities…
Datamatics Enters in a Long-term Strategic Partnership with PSI Services for Customer Management…
Datamatics, a global Digital Solutions, Technology, and BPM Company, has entered into a long-term strategic partnership with PSI Services (PSI), a…
Datamatics Positioned as the Leader in the 2022 SPARK Matrix for CX Management Services by Quadrant…
The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading CX Management Service providers…
Petrobras Accelerates Toward Automation and Internal Customer Experience With Support From Wipro and…
Wipro Limited, a leading global information technology, consulting, and business process services company, together with ServiceNow, announce that…
Punchcut Reveals the Next Level of Conscious Experience Design in 2022 FutureView Design Trends…
Punchcut, a leading digital design firm that helps companies drive meaningful innovation in digital products, released its annual trends report,…
TruCentive adds Former Blackhawk Network Exec, Bill Lupo, as Chief Revenue Officer
TruCentive, the All-in-One Incentive Fulfillment and rewards delivery platform, welcomes Bill Lupo to the executive team as Chief Revenue Officer. In…
Merkle Collaborates with Tealium on Identity Resolution Platform, Merkury
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of an innovative solution…
Airbus Helicopters Takes Technical Support and Customer Service to New Heights with Sinequa
With Sinequa, Airbus Helicopters enables self-service technical support and gains insights that contribute to the safety and innovation of…
SuccessKPI and LiveVox Partner to Lead Next Generation CX for Contact Centers
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced a partnership with LiveVox…