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Customer Experience
Dentsu Group Strengthens Customer Transformation & Technology Capabilities with Pexlify…
Dentsu Group Inc. announced that it has entered an agreement to acquire Pexlify, a leading Salesforce consultancy based in the UK and Ireland. Pexlify…
Movable Ink Finds Over Two-Thirds of Consumers Will Share Personal Information in Exchange for…
Movable Ink, the leading content personalization provider, today unveiled its second annual research report: Audience of One: Getting Personalization…
Blueshift Launches Snowflake Integration to Drive Next-Generation Customer Engagement
Blueshift, the most intelligent customer engagement platform, announced a new bi-directional integration with Snowflake, the Data Cloud company. The…
Next-Generation Adobe Analytics Delivers Customer Insights From Streaming Media and the Metaverse
Adobe announced new services in Adobe Analytics, delivering a single workspace for brands to unify data and insights across all media types, now…
Ripple Street Launches Community Loyalty Program
Ripple Street, the leading consumer product discovery platform, launched its first ever Loyalty Program for its community members—brand fans…
The Journey to Brand Loyalty Starts With Good Service
Cultivating brand loyalty is harder than ever. Customers do much of their shopping online, where it’s difficult to differentiate between brands.…
QuestionPro Partners with Acquis Cortico-X to Reinvent Customer Experience
QuestionPro, a global leader in online survey and research services, and Acquis Cortico-X, a leading experience-led transformation firm, are…
Yext Gives Customers More Control Over their Location Data with what3words
Yext, Inc., the Answers company, announced a partnership with what3words, a platform that's revolutionizing the way we communicate location.…
Lego Tops the List of Most Loved Brands in the UK Followed by L’Oréal and Olay
Talkwalker and Hootsuite have released their Brand Love 2022 report featuring most loved brands in the UK. Having analyzed over 1,500 brands across 20…
WWT And Accedian Accelerate 5G Adoption With Customer-centric Performance Assurance
Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX assurance for the…