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Customer Experience
ZENVIA Launches Marketing Campaign Manager Solution
ZENVIA Campaign tracks multichannel journeys in one easy-to-use interface
Zenvia Inc. ("ZENVIA" or "Company"), the leading cloud-based CX…
Jenne Cloud Services Brokerage Joins Talkdesk Partner Program to Help Businesses Deliver Better…
Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Talkdesk, Inc., a global cloud contact center leader for…
Resulticks Brings Real-Time, Smart Customer-Engagement Solutions for Verticals to the Qualcomm Smart…
Resulticks announced that it has joined the Qualcomm Smart Cities Accelerator Program to collaborate on transforming the landscape of real-time…
Sitecore Reveals Updated Product Suite, Building on Technology Innovations Gained from Recent…
At Symposium World Tour London, the company outlines composable products; showcases customers delivering digital experiences at scale
Sitecore, the…
NICE Named Top Provider for Voice of the Customer by Metrigy
NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent efficiency…
Dialpad Partners with CX Effect to Improve Customer Experience for Remote Workforces
CX Effect will leverage disruptive AI technology from Dialpad to enhance productivity and communication
Dialpad Inc., the industry leader in…
Bose Turns Up the Volume on Digital Customer Experiences with Salesforce
With Salesforce Customer 360, Bose will implement Service, Marketing, and Commerce Clouds, as well as MuleSoft technologies, to deliver personalized…
Medallia Sees Record-Breaking Growth with Employee Experience Suite
5 of 10 Fortune 10 companies now trust Medallia to bring their teams’ voices to life and 165 large enterprise companies globally
Medallia, Inc.,…
Threekit Launches its Immersive Shopping Suite, Enabling Next Generation Augmented Reality Shopping…
Threekit has announced the launch of its Immersive Shopping Suite, Advanced Augmented Reality (AR) and Virtual Try-on features that give online…
Introhive Announces Strategic Partnership With Consalia to Help Sales Students Learn How to Grow…
Introhive, the fastest-growing AI-powered customer intelligence platform, announced a strategic partnership with Consalia, a UK-based sales education…