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Customer Experience
Blink CX Joins the Alida Partner Network to Deliver Innovative ‘Customer-First’ Experiences
Partnership will enable companies in the Philippines to uncover rich customer insights and maximize value from their CX initiatives
Alida, a leader…
Snowflake Launches Retail Data Cloud to Enable Collaboration, Deliver Exceptional Customer…
The Retail Data Cloud breaks down data silos across the industry, enabling businesses to drive agility, deliver exceptional, personalized…
Classy Launches New Digital Tools for Nonprofit Customers
Classy, a giving platform that enables nonprofits to connect supporters with the causes they care about, is announcing a number of new product…
Third Coast Bank Chooses Klarivis to Boost Customer Experience
KlariVis, a fast-growing enterprise dashboard and analytics solution for the financial services industry, announced its new relationship with Third…
Erin Lynch, Former R/GA Creative Exec Joins Hero Digital as Chief Creative Officer
Hero Digital, a leading digital customer experience transformation company, announced it has hired industry veteran Erin Lynch as its new Chief…
HGS Digital And Khoros Announce Partnership Dedicated To Transforming CX
HGS Digital LLC, the technology services arm of Hinduja Global Solutions Ltd (listed in BSE & NSE), announced a partnership with Khoros, the…
Algonomy to Showcase Real-Time CDP for Omnichannel Personalization at Shoptalk 2022, Las Vegas
In Booth 11028, Algonomy will demonstrate how they are powering better decisioning for retail.
Algonomy, the only Made-for-Retail Customer…
Calix Support Cloud Named 2022 Customer Experience Product of the Year
Calix Support Cloud wins TMC’s CUSTOMER Product of the Year in recognition of the transformational customer support benefits it gives even the…
Understand Policyholders’ Claim Experiences with Medallia’s New Guidewire Marketplace App
Guidewire and Medallia announced that Medallia’s new Ready for Guidewire validated accelerator for ClaimCenter is now available in the Guidewire…
RudderStack Announces Partnership with Iterable to Enable Deeper Customer Connections
RudderStack announced a partnership with Iterable to help companies leverage their customer data to create deeper connections. Iterable, a…