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Customer Experience
Algonomy to Showcase Real-Time CDP for Omnichannel Personalization at Shoptalk 2022, Las Vegas
In Booth 11028, Algonomy will demonstrate how they are powering better decisioning for retail.
Algonomy, the only Made-for-Retail Customer…
Calix Support Cloud Named 2022 Customer Experience Product of the Year
Calix Support Cloud wins TMC’s CUSTOMER Product of the Year in recognition of the transformational customer support benefits it gives even the…
Understand Policyholders’ Claim Experiences with Medallia’s New Guidewire Marketplace App
Guidewire and Medallia announced that Medallia’s new Ready for Guidewire validated accelerator for ClaimCenter is now available in the Guidewire…
RudderStack Announces Partnership with Iterable to Enable Deeper Customer Connections
RudderStack announced a partnership with Iterable to help companies leverage their customer data to create deeper connections. Iterable, a…
NICE Workforce Optimization Recognized for Delivering Proven Business Success by Metrigy Research
NICE’s comprehensive WFO platform is highly ranked by customers from 14 companies evaluated
NICE announced that it has been recognized by…
Wix Announces Amazon Multi-Channel Fulfillment App for Fast & Easy Order Processing
Wix.com Ltd., a leading global SaaS platform to create, manage and grow an online presence, announced a new integration with Amazon Multi-Channel…
Intercom Adds New Products to its Engagement OS, Reinventing Traditional Customer Engagement Models
Intercom, the Engagement OS, launched two new products: Surveys, the only tool if its kind that equips businesses to capture and act on real-time…
MediaCom UK Appoints mobile aficionado Dave Wallace as Head of Consumer Apps
MediaCom UK is today announcing the appointment of Dave Wallace as Head of Consumer Apps, to help clients better understand how applications fit…
New Semafone and Talkdesk Partnership Aims to Enhance Global Omnichannel Customer Experiences
Semafone, the leading provider of data security and compliance for call and contact centers, announced a reseller partnership with Talkdesk and…
Ohio Mutual Partners with One Inc to Provide Modernized Approach to Claim Payments
Insurer improves customer experience with diversified digital payment options
One Inc, the leading digital payments network for the insurance…