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Customer Experience
Allergan Aesthetics Enhances Consumer Rewards Program Using Machine Learning to Deliver…
THE NEW ALLĒ FLASH PILOT RETURNED A 44% REDEMPTION RATE
Allergan Aesthetics, an AbbVie company announced an intelligent, new and industry-first…
Nick Lucero Joins ShoppingGives as SVP of Product
ShoppingGives, the eCommerce platform that creates purposeful and profitable relationships between brands and nonprofits, is excited to announce that …
Omnicom Acquires TA Digital to Expand Global Digital Transformation Capabilities
Omnicom Group Inc. announced the acquisition of TA Digital as part of its efforts to further expand its digital transformation, content management,…
New Report Reveals the Commercial Impact of Data Privacy
A rising tide of consumer awareness has seen data privacy become a key driver of brand reputation, creating measurable impact on customer acquisition…
Discuss Adds TikTok-Style Self Captured Media to its Platform, Adding More Ways to Easily Turn…
Discuss, the leading purpose-built People Experience Platform for amplifying people's voices and accelerating insights and outcomes, announced the…
SoundHound Inc. and VIZIO Innovate the Smart TV Experience with Voice AI
Daily voice queries have doubled every quarter since the VIZIO VOICE remote began shipping
SoundHound Inc., a global leader in voice artificial…
Totango to Accelerate Hyper-growth with CFO New Hire
Totango, Inc., the customer success (CS) leader in leveraging data to orchestrate and transform revenue experiences, has tapped John Yee as its Chief…
AnyRoad Raises $47 Million to Power Data-Driven Experiences At Scale
AnyRoad, the leader in Experience Relationship Management (ERM), announced that it closed a $47 Million Series B funding round led by funds and…
SmartAction Partners With Ottomation to Launch ‘Otto’ the Virtual Service Advisor for Automotive…
SmartAction, a leading provider of AI-powered virtual agents for customer service, announces the launch of Otto, its service scheduling solution for…
Alida Welcomes Mary Kay Evans as Chief Marketing Officer
Evans joins Alida’s C-Suite bringing over 25 years of growth expertise
Alida, a leader in Customer Experience Management (CXM), announced the…