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Customer Experience
Phrasee Announces Real-Time Language Personalization and Insights to Automate the Way Brands Engage…
Phrasee, the leader in brand language optimization, announced a breakthrough AI technology that enables brands to personalize the language each…
Syniverse Is First to Offer a Cloud-Native, Hyperscale Digital Communications and Messaging Platform…
New Syniverse CPaaS Platform to Accelerate Enterprises’ Digital Transformation and Improve Customer Experience
-Syniverse, “the world’s most…
Optimizely Named a Leader in Gartner Magic Quadrant for Digital Experience Platforms
Optimizely, the leading digital experience platform (DXP) provider, announced Gartner has positioned the company as a Leader in its 2022 Magic…
Accenture Report Finds 3.5x Revenue Growth for Companies That View Customer Service as a Value…
New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center, achieve 3.5X more…
EML’s Impressive New Gaming Proposition Allows Operators To Create A Seamless, Secure And…
In the run-up to the major ICE London gaming event in April, Oliver Middleton, Director of Business Development Europe at EML and Nick Raper, Director…
Zippin Launches Second Checkout-Free Store at Houston’s NRG Stadium in Partnership With…
Ice House Express store opens just in time for Houston Livestock Show and Rodeo
- Zippin, the leading provider of checkout-free technology,…
Globe Teleservices Announces Strategic Investment in EYWAMEDIA
Globe Teleservices Pte Ltd (GTS), a leading telecom solution company focused in international voice, messaging, and managed-services is delighted to…
Concentrix Catalyst Doubles Tech Talent In India
The experience design and engineering team of Concentrix, a global leader in CX solutions and technology, expands tech talent in India to drive…
Feedtrail Launches at CHOC Hospital to Enhance Care Delivery Experience for Patients and Caregivers
Feedtrail, the healthcare industry's leading experience management technology provider, has launched at CHOC Hospital (CHOC), a 334-bed,…
Enterprises Must Utilize Modern Communication Methods to Scale Fast, Says Kaleyra
Kaleyra, Inc., Chief Business Officer Mauro Carobene said that “enterprises that utilize the latest communication applications as part of their…