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Customer Experience
Globe Teleservices Announces Strategic Investment in EYWAMEDIA
Globe Teleservices Pte Ltd (GTS), a leading telecom solution company focused in international voice, messaging, and managed-services is delighted to…
Concentrix Catalyst Doubles Tech Talent In India
The experience design and engineering team of Concentrix, a global leader in CX solutions and technology, expands tech talent in India to drive…
Feedtrail Launches at CHOC Hospital to Enhance Care Delivery Experience for Patients and Caregivers
Feedtrail, the healthcare industry's leading experience management technology provider, has launched at CHOC Hospital (CHOC), a 334-bed,…
Enterprises Must Utilize Modern Communication Methods to Scale Fast, Says Kaleyra
Kaleyra, Inc., Chief Business Officer Mauro Carobene said that “enterprises that utilize the latest communication applications as part of their…
Europe’s Largest Savings Platform Selects mParticle Customer Data Platform
mParticle, the largest independent Customer Data Platform, announced Trade Republic, Europe's largest savings platform, has selected mParticle as its…
Mobile Payment App Scams on the Rise, ComEd and Better Business Bureau Warn Utility Customers
Scammers used payment networks like Cash App, QuickPay, Venmo and Zelle to bilk families and businesses out of more than $27,000 in January 2022…
ISG to Publish Study On the Google Cloud Ecosystem
Upcoming ISG Provider Lens report series evaluates providers that help enterprises integrate and get the most out of the Google Cloud Platform…
BENOCS Selects Anodot’s Zero Touch Network Monitoring Platform to Enhance the Customer Experience
Anodot will help BENOCS identify anomalies in traffic flow to prevent service disruption and optimize network performance
Anodot, the autonomous…
Iconic Ben’s Chili Bowl Selects Mobivity Smart Message To Tap Into The Power Of Connecting With…
In recognition of National Chili Day, Washington, D.C. landmark Ben’s Chili Bowl announced it has selected Mobivity Holdings Corp., a global provider…
CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support
CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by…