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Customer Experience
Twilio Segment Releases 2022 CDP Report, Finds CDPs Booming as Businesses Look Beyond Cookies
Annual report reveals another record-breaking year of API calls on the Twilio Segment platform, signals critical shifts in how businesses power their…
Content Guru and AXA UK Continue Technology Innovation Journey With Storm
Content Guru, leading customer experience solution provider, announced that AXA UK, one of the UK’s largest insurance companies and early adopter of…
How an Iconic Brand Used Digital Trust and Transparency to Enhance Analytics-driven CX
Contentsquare, the leading experience analytics company, helped New Balance navigate supply chain eCommerce crunch
When the pandemic rocked the…
Impact.com Releases the Partnership Economy, a New Book That Guides Businesses to Success in a…
Authored by CEO David A. Yovanno, The Partnership Economy details how businesses can find new audiences, grow revenue, and deliver exceptional…
Merkle becomes Specialized Partner for Decisioning in EMEA in the Pega Partners Program
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company and part of dentsu, has achieved Specialized Partner…
Social Commerce Drives Greater Digital Ad Spending, Finds New Report
Global ad spend climbs 25%, with 21% YoY increase
Singapore ad spend surges 32%, with 16% YoY increase
Emplifi, the leading unified customer…
Deposits.com Selects MX to Advance the Pace of Financial Inclusion in Underserved Communities
MX, the financial data platform and leader in modern connectivity, announced that Deposits.com, a trailblazing financial technology and customer…
Lightspeed Appoints Lead Executive for Customers
Lightspeed Commerce Inc., the one-stop commerce platform for merchants around the world to simplify, scale, and create exceptional customer…
Telecom Visionary & Advisor Arun Sarin Joins Techsee Board of Advisors
TechSee, the leader in intelligent visual assistance, today announced the addition of Arun Sarin to its board of advisors. Sarin, formerly Vodafone…
Thrive and Genesys Partner to Help Businesses Counter the Employee Burnout Crisis
Genesys, a leader in cloud customer experience orchestration, and Thrive, the behavior change technology company founded by Arianna Huffington, are…