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Browsing Category
Customer Experience
From Boomers to Gen Z, All Generations Agree a Negative CX Is Worse Than A Bad Product
Survey results reveal similarities and differences in preferences across the generations
at each stage of the customer journey
A survey conducted…
Customer Experience Equally Important as Price for Today’s Modern Consumer
imimobile Good customer service is a key driver of repeat business, according to 75% of respondents 61% are willing to pay more for a better…
Rocketlane Announces Propel, a New Conference Designed to Help Companies Level Up Their Customer…
Rocketlane, a purpose-built customer onboarding platform, announced Propel by Rocketlane, the first and only dedicated conference for customer…
Tata Communications Global SD-WAN Managed Services Recognised As ‘Leader’ By Avasant
Tata Communications IZO™ SDWAN managed services along with the self-service platform and customer experience portal cited as key strengths
Tata…
LexisNexis Risk Solutions Launches Innovative Insurance Customer Data Management Solution
LexisNexis Risk Solutions, a leading provider of data, analytics and technology for the insurance industry, now offers US insurance carriers superior…
Rimidi Achieves 72% Revenue Growth, Grows Client Base By 141% In 2021
With notable platform and solution enhancements, new customer wins and expanded EHR integrations, company heads into its 10th year of business strong…
Gradient AI And Spear Technologies Partner To Deliver Intelligent Automation To Enterprise Claims…
Enhances Customer Experience by Increasing Speed and Efficiency
Improves Profitability for Insurance Carriers by Predicting Claims Management Risk…
Vodacom Group Partners With Amdocs To Create African Center Of Excellence For Next-Generation…
Multi-country charging deal will enable Vodacom to reduce time to market for new products and services by embracing a standardized IT architecture…
Elastic Path Secures $60 Million in Growth Funding
Financing From Funds and Accounts Managed by Blackrock and Existing Investors To Accelerate Elastic Path Leadership in Composable Commerce
Elastic…
Amesite Becomes a Microsoft Customer Story
Amesite Inc., a leading artificial intelligence software company offering a cloud-based learning platform and content creation services for business,…