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Customer Experience
Qualtrics Appoints Two New Board Members
Omar Johnson and Ritu Bhargava to join the Qualtrics Board
Qualtrics, the leader and creator of the Experience Management (XM) category, announced…
Quiq Adds Instagram and WhatsApp to Fuel Conversational Commerce and Customer Care
Quiq, the AI-powered conversational platform that enables enterprises to engage with customers across the most popular asynchronous messaging…
Centro Benefits Research Announces First Broker-Carrier API Connection With Guardian Life
Comprehensive Group Insurance API Platform Delivers Digital Connectivity, Creating Enhanced Customer Experience
Centro Benefits Research (Centro), a…
Paid Social Soars 25% in Q4 According to New Emplifi Report
Emplifi, the leading unified customer experience platform, released the results of its comprehensive analysis of Q4 2021 social media data, offering…
CloudSmartz Partners with LastMileXchange to Expand Automated CPQ for Global Connectivity in its…
CloudSmartz and LastMileXchange (LMX) announced a strategic partnership to help Communication Service Providers (CSPs) accelerate digital…
Vendavo Announces Record Growth and Customer Retention in 2021
Vendavo, the global market leader in AI-enabled SaaS price optimization and CPQ solutions, announced that it experienced record growth and client…
Futuri Names Tracy Gilliam Chief Strategy Officer, Appoints Todd Storch Chief Revenue Officer
Futuri, the leading provider of AI-driven audience engagement and sales intelligence solutions for broadcasters and digital publishers, announced the…
Modern Campus Acquires Signal Vine, Leading Conversational Text-Messaging Platform for Higher…
Acquisition Deepens Commitment to Modernize Learner Engagement with Personalization at Scale, Driving Enrollment, Program Completion, and Student…
Alida Brings New Platform Capabilities in Winter 2022 Product Release
The enhanced Alida TXM platform optimizes customer, employee, product, and brand experiences
Alida, a visionary leader in CXM software, delivered…
Total Economic Impact Study of Tealium Finds $6.9 Million in Benefits
Tealium, the most trusted and largest independent customer data platform (CDP), released a global economic impact study conducted by Forrester…