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Customer Experience
SugarCRM Announces Appointment of CRM Industry Veteran Volker Hildebrand to Lead Global Product…
SugarCRM, provider of the award-winning AI-driven CRM platform, announced the appointment of Volker Hildebrand to lead the company’s global product…
Alida Recognized On The 2021 List Of Best Workplaces In Technology In Canada
Alida, a leader in Total Experience Management (TXM), announced that it has been named on the 2021 list of Best Workplaces in Technology. Alida…
Quickchannel’s Webinar Service Offering to Be Showcased in New Theme Campaign
Quickchannel, a provider of high-performance online streaming and recording services, has announced its new webinar theme campaign, which will…
Qualtrics and AWS Strengthen Ties to Elevate Customer Feedback into Enhanced Experiences
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, and Qualtrics announced they are expanding their relationship, with Qualtrics migrating…
Customer Experience And Customer Engagement Market To Surpass $100 Billion In Annual Worldwide…
Global CX and CE Software Revenue Will Recover to 2019 Levels in 2022, With a Substantial Growth Trajectory in the Years to Follow
Customer…
Acxiom Partners With Adobe To Deliver Personalized Content-Based Customer Experiences
Acxiom Real Identity Integrates with Adobe Experience Platform to Bridge the Gap Between Martech and Adtech Ecosystems
Acxiom, the customer…
Google Cloud and Genesys Enable Organizations to Better Connect Customer Experiences
Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…
ON24 Joins HubSpot App Marketplace to Provide Greater Visibility into Prospect and Customer…
ON24 announced it has been listed in the HubSpot App Marketplace with the integration of the ON24 Platform with HubSpot, a leading CRM platform for…
Employees Want Autonomy Not Flexibility
Employers focused on new working models may be overlooking what workers really want
A combination of new data and anecdotal evidence has suggested…
Creating Efficient & Contactless Communication Between Businesses And Customers Through…
Transactional emails provide an opportunity of building significant customer relationships due to their high open rates. These emails are sent by…