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Customer Experience
Hero Digital New Truth & Beauty Index Uncovers The Hidden Customer Experience Attributes That…
The inaugural index surveyed over 5k consumers across a range of industries to provide a framework for enterprise strategy
Hero Digital, a leading…
Bitcoin, Ether, Dogecoin And Other Coins Surging While Crypto Miners Follow As Week Begins In Green
FN Media Group Presents USA News Group News Commentary
USA News Group Once again, Bitcoin (BTC) is setting the tone for the cryptocurrency market, as…
CSS Corp recognized As A Global Leader In ISG Provider Lens Contact Center Customer Experience…
This is the second consecutive year ISG has recognized the firm as a leader in AI and Analytics quadrant
CSS Corp, a global customer experience and…
Tecan Selects Forsta to Advance Its Voice of the Customer Programme
Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced it has…
Jebbit Declared Data Platform Now Available on SAP Store
By integrating with SAP Emarsys Customer Engagement and SAP Customer Data Platform, the Jebbit platform delivers personalized, interactive…
Digital Interactions Are Changing Attitudes on What Makes a Connection Human, Global Study Finds
New Longitude survey of over 5,600 people across 16 countries highlights acceptance of automated machines is growing among consumers, but transparency…
Material Renews Partnership with Forsta To Deliver Industry-Leading Data Visualization and Insights…
Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced it has…
New Research Shows a Persistent Gap between Business Perceptions and Customer Experiences
In a follow-up to previous research, 7.ai found that customer experience has not significantly improved, and many digital transformations have…
Ad Spend on Facebook and Instagram In Southeast Asia Climbs 36.4% YoY in Q3, with Social Media Ad…
Emplifi, a leading unified customer experience platform, released its “State of Social Media and CX” report for Q3 2021, offering key insights on…
New Akeneo Product Release Takes PXM to the Next Level
Product experience management (PXM) leader Akeneo announced some major new product features and benefits as part of their Autumn Product Release…