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Customer Experience
ActiveCampaign Introduces Sales Engagement Automation
ActiveCampaign, the leader in Customer Experience Automation (CXA), introduces Sales Engagement Automation, the only sales engagement solution that…
Yellow.ai Launches INBOX – an Omnichannel Agent Assist Platform to Elevate Customer and Agent…
Yellow.ai, the world's leading customer experience (CX) automation platform, trusted by 1000+ enterprises globally, announced the launch of a new…
DISH Extends Contract with CSG as Long-Standing Revenue Management Provider of Choice
CSG is transforming the way companies engage with their customers by equipping today’s leading brands with future-ready, innovative solutions that…
L’Oréal Taps Accenture to Reimagine Consumer Experiences
L’Oréal Middle East has selected Accenture to help the beauty group across the Gulf Cooperation Council (GCC) use data and advanced technologies to…
Demandbase Announces Collaboration with Microsoft B2B Customer Data Platform
Demandbase, a B2B go-to-market leader, announced it has been selected by Microsoft, along with its companies InsideView and DemandMatrix, to further…
Imaginuity’s New Pylot Platform Facilitates Launching Multiple Brand Websites and More Effectively…
Imaginuity has launched Pylot, a scalable cloud-based platform for companies to roll out their digital presence across multiple locations, brands, and…
DāSTOR Selects Carma For Network & Digital Infrastructure (NDI) Platform
Carma to Deliver CRM, OSS, BSS, Capabilities for Superior Interoperability and Reduced Complexity
Carma announced that DāSTOR has selected the entire…
REPLY: Artificial Intelligence is Fostering the Evolution of Customer Experience
Reply’s new trend report, which was conducted with the data-driven trend platform SONAR, shows up how Artificial Intelligence (AI) will play a crucial…
Orbit Selects Adoreboard to Improve Digital Customer Experience
Orbit Group, the leading provider of social housing in the UK has selected Adoreboard to help prioritise improvements to digital customer experience…
Ubiquity Secures Significant Strategic Investment from BV Investment Partners
Ubiquity, a multinational business process outsourcer and one of the fastest-growing private companies in the United States, announced a significant…