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Customer Experience
Valmet Launches Winder Diagnostics To Secure Winder Runnability
As part of the Industrial Internet offering, Valmet has developed winder diagnostics to help board and paper customers optimize the overall…
Contentsquare Helps Leading Constructions Materials Provider Cemex Drive Digital Growth
Contentsquare, the global leader in digital experience analytics, announced it is partnering with global building materials company CEMEX on improving…
Intuit Completes Acquisition Of Mailchimp
Together Intuit and Mailchimp Will Provide an AI-Driven, End-to-End Customer Growth Platform for Small and Mid-Market Businesses
Intuit the global…
Cense AI Announces The General Availability Of Conversational AI Virtual Assistant For eCommerce…
Cense AI announces the General Availability of Conversational AI Virtual assistant for eCommerce business owners. Cense AI provides SMBs with…
involve.ai Hires Former SAP, LinkedIn Exec Mary Poppen to Start The Customer Intelligence Movement
involve.ai, the industry’s first true Customer Intelligence platform that leverages Artificial Intelligence (AI) to transform customer success teams,…
Aternity Unifies Customer And Employee Digital Experience Management With New User Journey…
Aternity enables global enterprises to proactively manage the full digital journey and analyze its impact on business outcomes and the customer…
Zendesk To Acquire Momentive And Its Iconic SurveyMonkey Platform
Beloved customer service and customer feedback brands will create powerful new Customer Intelligence company that enables businesses to build more…
Lightspeed Launches New Flagship eCommerce Solution to Retail Customers
Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, announced a…
Alida Brings Deeper AI, Analytics, and CXM Integrations to Fall 2021 Product Release
Alida, a visionary leader in Total Experience Management (TXM), delivered its Fall 2021 product release. Alida brings new capabilities in customer…
ActionIQ Launches Industry-First Fully Integrated Real-Time Customer Experience Solution
ActionIQ, the leading Enterprise Customer Data Platform (CDP), announced the general availability of ActionIQ Real-Time Customer Experiences (RTCX).…