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Customer Experience
BMC Unveils New Innovations To Unleash The Power Of Enterprise Data
New solutions expand data practices to increase agility, improve customer experience, and increase value across all Autonomous Digital Enterprises' IT…
Smart Communications And Guidewire Surpass 100 Mutual Customers
Over 100 Property & Casualty insurers have chosen the combination of Smart Communications and Guidewire to deliver cloud-based customer…
New Webex By Cisco Innovations Address Challenges Of Hybrid Work For Organizations Of All Sizes
WebexOne 2021, Cisco announced significant new innovations across its Webex ecosystem, the industry's first and most comprehensive end-to-end hybrid…
Shutterstock Introduces New Workflow Applications, Data-Enabled Features and Flexible Subscriptions…
Shutterstock, Inc., a leading global creative platform offering full-service solutions, high-quality content, and applications for brands, businesses…
Event Services Group Selects SugarCRM To Streamline Event Management And Planning Processes
The Sugar Platform Will Do the Work to Help the Organization Emerge Stronger and More Customer-Focused Post-Pandemic
SugarCRM, provider of the…
Uniphore Announces “Uniphore Unite” Partner Program to Accelerate Global AI and Automation…
Uniphore, the leader in Conversational Automation, announced its Uniphore Unite partner program to support a rapidly expanding market that is seeing…
Unbabel 2021 Global Multilingual CX Survey Reveals 68% Of Consumers Prefer To Speak With Brands In…
Survey results show how language impacts trust and business growth potential: One in four Consumers would not spend more than $500 if brands do not…
Mark Atkinson appointed to VP of Adobe EMEA Alliance & Enterprise Sales
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company and part of dentsu, has appointed Mark Atkinson to the…
Former Gett Global Business Operations Executive Joins AirPortr as COO
Lina Margolin appointed to drive operational success as AirPortr scales into new markets
AirPortr, the digital platform and provider of smart…
Sprinklr Industry Benchmarking Reports Reveal Best Practices For Improving Digital Customer…
Analyzing the state of Unified-CXM across 5 industries: retail, technology, food & beverage, media & entertainment, and the pharmaceutical…