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Customer Experience
Alida Recognized on the 2021 List of Best Workplaces for Today’s Youth
Alida, a leader in Total Experience Management (TXM), announced that it has been named on the 2021 list of Best Workplaces for Today’s Youth. Alida…
Supply Chain Disruptions: Holiday Shoppers Already Experiencing Product Shortages and Delays
Rising shipping costs impacting consumers’ holiday shopping decisions
Holiday shopping is in full swing, and many Americans (40 percent) have…
New Research Study Reveals Improving Consumer Experiences Combats Commerce Anarchy
The study identifies commerce anarchy as a significant barrier for businesses to create positive consumer experiences and explores opportunities for…
Windstream Enterprise And VMware Partner On SASE To Simplify Security And Deliver A Superior…
New innovation lab to integrate Windstream Enterprise Cloud Core with VMware SASE
Windstream Enterprise (WE), a managed communications service…
Teleperformance Lauded By Frost & Sullivan For Combining Human And Technology Solutions To…
A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market
Based on its recent…
FleetPride Introduces New E-commerce Site, Enhances Customer Experience
FleetPride, Inc. has introduced its new e-commerce site to enable customers to confidently research and quickly order parts. Previously, site visitors…
SupportLogic Announces $50 Million Series B Funding From WestBridge Capital And General Catalyst
New Investment Will Fuel Continued Growth and Expand SupportLogic's AI-Based Platform That Improves the Customer Support Experience
SupportLogic,…
The Dream Stream Streaming Services “Better Value” And Offer More Entertaining Content For Brits…
Streaming services continue to bang more nails into the coffin of cable TV, with more than half of UK consumers (53%) saying the content on providers…
EdCast Announces A Low Code/No Code Integration Hub To Rapidly Connect With 1000+ Content Providers…
EdCast Launches a Self-Service Integration Framework for its Talent/Learning Experience Platform to Rapidly Develop New Connectors to Thousands of…
Treasure Data Announces New Vision Beyond Marketing With Launch Of ‘CDP For Service’
Shaping the Future of Customer-Centricity, New Solution Powers Exceptional Customer Experiences for the Digital and Privacy-First Era
Treasure Data,…