Customer Experience

With new integrations, product enhancements, and educational resources focused on the customer, Deltek WorkBook shows that it is the agency management…

Paul Kortman, the founder of Connex Digital, was interviewed on the Mission Matters Innovation Podcast by Adam Torres. Connex Digital aims to help…

VOCODIA, a next-generation Artificial Intelligence (AI) Sales & Customer Service platform, is pleased to announce their partnership with Ben Gay…

Research Highlights How Companies Are Approaching Customer Experience Management and the Technology Challenges They Face 86% Of Respondents Would…

Qualtrics the leader and creator of the Experience Management (XM) category, announced that the School Board of the City of Virginia Beach, Gwinnett…

Zoom Phone Bring Your Own Carrier (BYOC) Offers New Revenue Opportunity to Resellers and Maximum Flexibility to Customers Zoom Phone Provider…

Retailers Benefit from Enhanced Order Integration to Power Narvar’s Post-purchase Platform Narvar announced it has launched its app for Salesforce…

Exceptional digital experiences do not happen by accident. They are built through strategy, and they require a quality toolset. Many organizations are…

Range of customer experience enhancements, from focused customer engagement programs to pre-packaged Planful Now quick-start offerings, produce…

Companies Team Up to Provide Customers with a Strategic MIX of AI and Human Connection within Customer Support Glia, a leading provider of Digital…