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Customer Experience
SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations
SANDSIV, a leading provider of…
AXA Collaborates with CoverGo to Improve Its Speed to Market and Customer Experience
AXA Hong Kong and Macau ("AXA")announced its collaboration with CoverGo, the leading global no-code insurance SaaS core platform for health, life, and…
Bloomreach Now Supports Frictionless Integrations With Third-Party Applications Requiring OAuth 2.0…
Bloomreach, the world’s #1 Commerce Experience Cloud announced the support of Open Authorization (OAuth) 2.0 authentication for webhooks, an industry…
Netskope Recognized as a Leader in SSE and ZTNA in New IDC MarketScape
Netskope, a leader in Secure Access Service Edge (SASE), announced that it has been named a Leader in the IDC MarketScape Worldwide NESaaS 2023…
Fujitsu Partners with Cast to Launch House of Modernization Focused on Digital Transformation at…
Fujitsu, a leading provider of IT products and services, has announced the opening of its House of Modernization, a center of excellence (CoE) focused…
Qtrac Partners With Raydiant to Engage Customers in More Meaningful Interactions
Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, announced it is partnering with Raydiant, a provider…
A Revolutionary New Generative AI Product from Wonderflow Meet Wonder
Wonderflow, a market-leading consumer insights technology company, has released its most groundbreaking product yet: Wonder, a revolutionary new…
TTEC Expands Global Capabilities With New Customer Experience Delivery Center
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, announced the…
Genesys Cloud CX Achieves FedRAMP Authorization to Enable Government Agencies to Transform Customer…
Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…
BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using…
The seamless and fast implementation of Package.ai, the leading customer engagement platform for furniture and appliance retailers, has resulted in…