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Customer Experience
AXA Collaborates with CoverGo to Improve Its Speed to Market and Customer Experience
AXA Hong Kong and Macau ("AXA")announced its collaboration with CoverGo, the leading global no-code insurance SaaS core platform for health, life, and…
Bloomreach Now Supports Frictionless Integrations With Third-Party Applications Requiring OAuth 2.0…
Bloomreach, the world’s #1 Commerce Experience Cloud announced the support of Open Authorization (OAuth) 2.0 authentication for webhooks, an industry…
Netskope Recognized as a Leader in SSE and ZTNA in New IDC MarketScape
Netskope, a leader in Secure Access Service Edge (SASE), announced that it has been named a Leader in the IDC MarketScape Worldwide NESaaS 2023…
Fujitsu Partners with Cast to Launch House of Modernization Focused on Digital Transformation at…
Fujitsu, a leading provider of IT products and services, has announced the opening of its House of Modernization, a center of excellence (CoE) focused…
Qtrac Partners With Raydiant to Engage Customers in More Meaningful Interactions
Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, announced it is partnering with Raydiant, a provider…
A Revolutionary New Generative AI Product from Wonderflow Meet Wonder
Wonderflow, a market-leading consumer insights technology company, has released its most groundbreaking product yet: Wonder, a revolutionary new…
TTEC Expands Global Capabilities With New Customer Experience Delivery Center
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, announced the…
Genesys Cloud CX Achieves FedRAMP Authorization to Enable Government Agencies to Transform Customer…
Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…
BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using…
The seamless and fast implementation of Package.ai, the leading customer engagement platform for furniture and appliance retailers, has resulted in…
Firstlogic Releases Geocode IQ Enhanced Geocoding Software
Firstlogic has announced the release of their new software product, Geocode IQ. With Geocode IQ, organizations can efficiently add geocoding…