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Customer Experience
NICE CXone Digitally Transforming GWA’s Contact Centers For Improved Customer Experiences
CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions
NICE announced GWA Group…
Lattice Certus-NX FPGAs Optimized for Automotive Applications
Best-in-class High I/O Density, Small Form Factor General Purpose FPGAs Based on Lattice Nexus Platform Now AEC-Q100 Qualified
Lattice…
IP Infusion Named A Leader In Network Operating Systems For Communications Service Providers By…
IP Infusion’s strong disaggregation experience and extensive industry ecosystem gives CSPs a successful path to open networking
IP Infusion, a…
New ON24 Hybrid Solution Accelerates Digital-First, Hybrid Engagement
Hybrid capabilities and new suite of production services enable companies to deliver hybrid experiences and capture data across in-person and virtual…
Alorica Appoints Former Cognizant Executive Mike Clifton as its New Chief Information Officer
Seasoned IT leader drives acceleration in digital CX, automation and analytics following retirement of Steve Phillips
Alorica Inc., a global…
Dialpad And Playvox Partner To Optimize Agent And Customer Experience Through Dialpad Contact Center
The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centers
Dialpad Inc., the industry…
Merkle Launches Data Accelerator For Nonprofit
Solution Allows Marketers to Quickly Deploy a Cost-Effective Database With Ability To Analyze Campaign Performance, Constituent Segment Behaviors,…
COMSovereign’s Innovation Digital LLC and IQ-Analog Announce Strategic Alliance for Next…
Alliance to Combine Advanced Digital Processing Algorithms and Application Specific Integrated Circuits for "Beyond State-of-the-Art" Wireless Systems…
Qualtrics Introduces Brand Impact Simulator to Help Build Brands that Attract and Engage New…
Built on Qualtrics BrandXM™, Brand Impact Simulator helps marketing and brand leaders quickly identify opportunities to shift brand perception and…
Perimeter 81 Named As A 2021 Leader In Zero Trust Network Access
Zero Trust Network Access Report Q3 2021 says that “Perimeter 81’s ZTNA management is intuitive and modern” and that “its reference customers are…