Customer Experience

Advanced AI Automatically Displays What’s Inspiring to the Eye and What Shoppers Will Likely Buy Fast Simon (formerly InstantSearch+) unveiled a…

Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category, and the Society for Human Resource Management (SHRM),…

New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…

Four New Solutions Help Companies Design Web And In-app Experiences That Combine Consumer Feedback And Digital Analytics To Acquire New Customers,…

Qualtrics the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that Ardent Health Services, one of the…

Now marketers can build customer journeys on top of the world’s #1 CDP, the same platform they already rely on for real-time, up-to-date…

Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category,  announced that leading organizations, including…

Over 75% of consumers tried new online experiences during the pandemic, such as ordering groceries, taking a virtual fitness class, or getting medical…

The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention Qualtrics,…

Qualtrics help companies understand what candidates are thinking and feeling throughout the hiring process and take action based on that data…