Customer Experience

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, announced the company…

Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of three new contact center…

UJET, the intelligent, modern contact center platform, is pleased to unveil its latest contact center integration with Microsoft Teams. This…

Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced new Voice-to-Digital capabilities, enabling clients to…

Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their…

Aureus Analytics, a global artificial intelligence technology company that provides customer experience solutions to the insurance industry, announced…

Hi Shafqat, welcome to our Interview Series. Please tell us a little bit about your journey in the digital technology space. How did you start at…

Exhibitions and trade shows are coming back after three years of shutdowns. Business leaders want to know industry trends while promoting their…

inHEART, a privately-held medical device company delivering the world's most advanced digital twin of the patient's heart, announced that it has…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI…