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Customer Experience
SharpenCX Announces Acquisition of Webtext
SharpenCX, an all-in-one unified contact center platform, announced it has completed the acquisition of Webtext, an omnichannel messaging solution.…
TK Elevator Launches EOX, the Eco-Efficient and Digitally Native Low To Mid-Rise Elevator Designed…
TK Elevator, one of the global market and innovation leaders in the elevator industry, is launching EOX in North America. The eco-efficient elevator…
Amdocs to Acquire Service Assurance Business of TEOCO to Assure and Enable Monetization of Next…
Amdocs, a leading provider of software and services to communications and media companies, announced that it has entered into a definitive agreement…
LSEG Selects Openfin for Delivery of LSEG Workspace to Customer Desktops
(LSEG) has selected OpenFin's technology for its flagship LSEG Workspace platform. The partnership will leverage OpenFin's secure zero-install…
eProductivity Software Empowers Point B Solutions with Streamlined Workflow through Integration of…
eProductivity Software (ePS), a leading global technology provider for print and packaging companies, is proud to announce its partnership with HP,…
SANDSIV and Strategic Management Partners Join Forces to Deliver Leading CX Solutions for Italian…
SANDSIV, a leading provider of CX and Voice of Customer technology, has formed an alliance with Strategic Management Partners, a premier management…
TeraSky Achieves the VMware Partner-Led Customer Success Specialization
TeraSky, a global multi-cloud, cloud native and modern IT innovative technology solutions provider, announced it has achieved the VMware Partner-Led…
Shake Shack Ushers in new Data-led Strategy with Qualtrics BrandXM
Qualtrics, the leader and creator of the experience management (XM) category, announced that Shake Shack — one of the most beloved and fastest growing…
Insulet Announces New Organizational Structure to Drive Further Growth
Insulet Corporation the global leader in tubeless insulin pump technology with its Omnipod brand of products, announced its new organizational…
Blue Yonder Announces Enhanced Cloud and Customer Experience Program
Blue Yonder ICON, Blue Yonder’s Cloud and Customer Experience team announced several initiatives and programs geared toward delivering service…