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Customer Experience
ISG Study Finds Customer Experience a Top Enterprise Priority, Off-Limits From Cost Optimization
A new study by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, finds the majority of…
Converge ICT Chooses Epsilon to Connect Its Customers to Global Internet Exchanges
The alliance enhances customer experience with low-latency connectivity delivered via Epsilon Telecommunications’ NaaS platform Infiny
Epsilon…
Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer…
Infosys a global leader in next-generation digital services and consulting,announced its collaboration with ServiceNow, a leading digital workflow…
Ushur Achieves HITRUST Certification for its Customer Experience Automation Platform
Ushur, the leader in AI-powered Customer Experience Automation announced that it has achieved a two-year risk-based (r2) certification for its CXA…
Gotransverse and ProCom Consulting Join Forces to Deliver Integrated Cloud B****** for Digital…
ProCom Consulting’s unrivaled Communications Industry digital operations expertise, coupled with the Gotransverse subscription billing model, will…
Deloitte Report: 83% of Creators Want Multiple Revenue Streams and Higher Share of Income from Brand…
The creator economy is gaining massive traction among freelance artists, influencers and brand advocates. Working in the creator economy is a beaming…
Evernest Chooses AppFolio to Support Continued Growth
AppFolio, a leading provider of cloud business management solutions for the industry,announced the extension of its contract with Evernest, a…
Honeycomb Launches Support For New GitHub Actions Deployment Protection Rules
Honeycomb, a leading observability platform used by high-performing engineering teams to observe and investigate the behavior of cloud…
Merkle Announces Merkury on Salesforce AppExchange, the World’s Leading Enterprise Cloud…
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, announced it has launched its proprietary identity…
Zenarate AI Coach Simulation Training Helps Startek Develop Confident Top-performing Agents and…
Zenarate, the leading Simulation Training solution, announced that Startek, a global customer experience (CX) solutions provider, is using its AI…