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Customer Experience
ActiveCampaign Expands in LATAM, Invests in Improved Customer Experience
ActiveCampaign, the leader in marketing automation, email marketing and CRM, is putting down roots in San José, Costa Rica and will have 100 employees…
XOi and Mr. Electric Collaborate to Enhance Service Performance and Customer Experience
XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration…
Pramata Names Former Salesforce VP John Serdinsky as Its First Chief Customer Officer
Pramata, the leading end-to-end contract management solution provider, announced it has named John Serdinsky as its first Chief Customer Officer.…
Blue Edge Infrastructure Launches New Brand and Website
Blue Edge Infrastructure formerly Sixty West Communications, an established infrastructure solutions company providing network infrastructure design,…
Alucio’s Beacon Platform Receives Excellent Customer Satisfaction Scores in Latest Survey
Alucio, a fast-growing provider of cloud-based software for the life sciences industry,announced the results of its 2023 customer survey showing high…
United Flow Technologies Finalizes Acquisitions of Kodru-Mooney and Macaulay Controls
United Flow Technologies ("UFT") is pleased to announce that it has completed the acquisitions of Kodru-Mooney in October 2022, and Macaulay Controls…
Telefónica and Atento Renew Their Global Alliance Until the End of 2025
Both companies have signed the renewal and extension of the Master Service Agreement that includes the joint operations of both entities.…
AiThority Interview with Brad Anderson, President of Product and Engineering at Qualtrics
Hi, Brad, welcome to our Interview Series. Please tell us a little bit about your role and responsibilities at Qualtrics. How did you arrive at the…
FAW Toyota and EN Plus Achieve In-depth Cooperation in the Field of EV Charging
FAW Toyota and Shenzhen EN Plus Tech reached an agreement of collaboration to address the market demand and improve the customer experience of EV…
Cellebrite Applauded by Frost & Sullivan for Helping Customers Collect and Analyze Intelligence…
Frost & Sullivan recently researched the Digital Intelligence (DI) industry and, based on its analysis results, recognizes Cellebrite with the…