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Customer Experience
Notified’s Investor Relations Event Platform Delivers New Features to Create Engaging and Accessible…
Notified, a globally trusted technology partner for investor relations, public relations and marketing professionals, announced a series of…
Smart Communications and CGI Partner to Transform Debt Collections Customer Experience
Smart Communications announced that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading…
Ooredoo and Reailize Deliver Best-In-Class Network Experience for In-Stadium and Nationwide Mobile…
Ooredoo Qatar and Reailize, a B-Yond company, announced that Ooredoo Qatar has implemented Reailize's Continuous Assurance (CA) solution to digitize…
Kando and Detection Services partner to Deliver Unrivalled Customer Solutions Aimed at Improving…
Kando, a data intelligence solution provider specialising in wastewater data and AI, and Detection Services, the industry leader in multi discipline…
NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee…
NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…
Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact…
Iconic Contact Center Solution Provider Partners with the Market Leader in Conversational AI to Provide Unparalleled Customer Experiences…
XSELL Technologies Announces NICE DEVone Ecosystem Partnership Agreement
XSELL Technologies announced a DEVone ecosystem partnership agreement with NICE, the industry leader in cloud contact center software. Through the…
Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams
Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises,announced the launch of a self-service version of…
Visitt Signs Agreement with Carr to Bring AI-Driven Operations to Their Full Portfolio
Visitt, the world's first Proactive Building Operating System, adds Carr, a leading owner, operator, developer, and acquiror of high-quality…
imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered…
As a prominent chat management company, imBee has been instrumental in transforming communication and engagement strategies for diverse businesses.…