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Customer Experience
Twilio Supercharges Customer Profiles for Data Warehouse Portability and Extensibility
Twilio the customer engagement platform that drives real-time, personalized experiences for s leading brands,announced the introduction of Segment …
Dentsu Appoints Ashish Khanna as Global CEO, Dentsu Global Services
Dentsu announced the appointment of Ashish Khanna as Global CEO, Dentsu Global Services (DGS), a globally networked talent capability that delivers…
Aceyus and Zoom Mark Partnership With New Integration Launch
Aceyus and Zoom announce a new partnership that delivers robust reporting and analytics solutions to Zoom's growing enterprise contact center customer…
CDP Institute Expands RealCDP Certification Program
The Customer Data Platform Institute has expanded its RealCDP certification program, adding new information to its thorough examination of Customer…
Quantre Solutions Introduces CxStrategizer, a Cutting-Edge Presale Analysis Tool for CCM/CXM Service…
Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…
Optoro Partners with Gap Logistics to Accelerate Next-Gen Customer Returns Experience and Reverse…
Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing
Leading returns platform …
SuccessKPI Teams Up With Zoom to Unlock CX Insights for Contact Centers
SuccessKPI,a leading, cloud-native, contact center customer experience insight and action platform provider, announced integration with Zoom Video…
Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray
Givex Corp. announced the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the…
NewRocket Enhances End-to-End Quoting Experience with Provus Services Quoting Cloud
NewRocket, an Elite ServiceNow partner, announced that it has partnered with Provus, an automated services quoting solutions provider, to use its…
Ushur and Virtusa Pave the Way for the Future of Automation in Insurance
Ushur, the leader in secure and AI-powered Customer Experience Automation (CXA), announces a strategic partnership with Virtusa to expand the…