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Customer Experience
Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams
Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises,announced the launch of a self-service version of…
Visitt Signs Agreement with Carr to Bring AI-Driven Operations to Their Full Portfolio
Visitt, the world's first Proactive Building Operating System, adds Carr, a leading owner, operator, developer, and acquiror of high-quality…
imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered…
As a prominent chat management company, imBee has been instrumental in transforming communication and engagement strategies for diverse businesses.…
Twilio Supercharges Customer Profiles for Data Warehouse Portability and Extensibility
Twilio the customer engagement platform that drives real-time, personalized experiences for s leading brands,announced the introduction of Segment …
Dentsu Appoints Ashish Khanna as Global CEO, Dentsu Global Services
Dentsu announced the appointment of Ashish Khanna as Global CEO, Dentsu Global Services (DGS), a globally networked talent capability that delivers…
Aceyus and Zoom Mark Partnership With New Integration Launch
Aceyus and Zoom announce a new partnership that delivers robust reporting and analytics solutions to Zoom's growing enterprise contact center customer…
CDP Institute Expands RealCDP Certification Program
The Customer Data Platform Institute has expanded its RealCDP certification program, adding new information to its thorough examination of Customer…
Quantre Solutions Introduces CxStrategizer, a Cutting-Edge Presale Analysis Tool for CCM/CXM Service…
Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…
Optoro Partners with Gap Logistics to Accelerate Next-Gen Customer Returns Experience and Reverse…
Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing
Leading returns platform …
SuccessKPI Teams Up With Zoom to Unlock CX Insights for Contact Centers
SuccessKPI,a leading, cloud-native, contact center customer experience insight and action platform provider, announced integration with Zoom Video…