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Customer Experience
Salesforce Report: Ad Spending Strategies Face Acid-test; Spotlight on CX, Web3 and AI
4 out of 10 Media and Entertainment Companies Would Decrease Ad Spending in the Next 18 Months
An Increase in Employee Productivity Biggest…
Lumen Expands Cloud-Based Solutions for Contact Centers by Partnering With Talkdesk
Businesses are exploring new ways for remote and hybrid employees to deliver outstanding customer experiences. They also want solutions that are…
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
Verint, The Customer Engagement Company, announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint…
TruVideo Launches Groundbreaking Service AI Suite Tailored to Drive Customer Experience for the…
TruVideo, a leader in video and AI for the Automotive and Transportation sector, is proud to announce the launch of its innovative AI suite…
Genuine Parts Company Announces Strategic Partnership With Google Cloud to Accelerate Data, Digital…
Genuine Parts Company announced that it has selected Google Cloud as the innovation partner to support its business transformation and further improve…
Zilliant Expands Its Leadership Team to Further Extend Its Commitment to Data Science and Customer…
Tanya Cunningham joins as vice president of professional services; brings more than 25 years of project management experience
Sofia…
Zenarate Applauded by Frost & Sullivan for Reducing Costs and Improving Customer Experience in…
Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North…
Verneek Launches One Quin, the Consumer Experience AI Platform
Verneek, a pioneer in delivering Consumer Experience AI to enterprises, announced the official launch of One Quin, the proprietary Consumer Experience…
Glance Takes Mobile CX to The Next Level with Latest Mobile App Share Release
Glance, the leader in Guided CX software, announces the latest version of Glance Mobile App Share is now available for download. Facilitated by the…
Genesys and Acqueon Partner to Bring Advanced Revenue Intelligence to Enterprise Customer Experience
Genesys, a global cloud leader in experience orchestration, and Acqueon, a leading customer engagement platform specializing in outbound revenue…