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Customer Experience
Google and Uber Deepen Partnership to Reimagine the Customer Experience
Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and…
Zenvia Launches Integration of ChatGPT to its Mass Texting Service Solution
Zenvia Inc., the leading cloud-based CX platform in Latin America empowering companies to transform their customer journeys, launched the integration…
Mapp Joins MACH Alliance, to Help Ecommerce Brands Future-Proof and Enhance Digital Experiences
Mapp, the international provider of insight-led customer experiences, announced it has joined the MACH Alliance, a non-profit organization advocating…
New Charter Technologies Brings on Michigan-Based Managed IT Provider, DS Tech
New Charter Technologies, a portfolio company of Palo Alto-based private equity firm Oval Partners, recently announced the partnership of DS Tech, a…
Ribbon’s Comprehensive STIR/SHAKEN Solution Enables Colt to Meet French Market Regulatory…
Ribbon Communications a global provider of real-time communications technology and IP optical networking solutions to many of the world's largest…
Merkle Launches Identity Resolution Product for CPGs and Retail Brands
Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, unveiled Merkury for Commerce, its identity…
AiThority Interview with Lori Anne, Director of Product Development & Management at Verizon
Hi Lori Anne, please tell us about your role and how you arrived at Verizon.
Hi, and thank you for the interview. I started my career at Verizon 30…
Nomad Health Chooses Medallia For Customer Experience
Medallia, the global leader in customer and employee experience, announced that Nomad Health, the first digital marketplace for healthcare jobs,…
iQor’s Strategic Outsourcing Partnership With US-Based Energy Company Yields $14M in Annualized…
A Fortune 500 client in the energy industry realized $14 million in annualized savings after selecting iQor. The company selected iQor as their first…
Introducing Infosys Equinox Studio Cloud Native, Low-Code Solution Delivering Hyper-Personalized…
Infosys a global leader in next-generation digital services and consulting, launched Infosys Equinox Studio to help businesses shape, integrate,…