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Customer Experience
Talkdesk Joins the Jack Henry Vendor Integration Program
Talkdesk a global cloud contact center leader for customer-obsessed companies, announced that it has joined the Jack Henry Vendor Integration Program…
Openscreen Launches Openscreen Engage, an All-In-One Publishing Solution for Qr Code Driven Content
Openscreen, a leading provider of QR Code driven enterprise solutions, announced the release of Openscreen Engage, an end-to-end solution for…
Predictika Poised to Revolutionize Customer Experience Everywhere
Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based…
Webinar Highlights 5 Steps to Improve Coaching Effectiveness for Frontline CX Supervisors
iQor and AmplifAI Leaders Explain How to Boost Frontline Employee CX Performance Using AI-Powered Performance Enablement\
Leaders from iQor and…
73% of Consumers Believe AI can have a Positive Impact on their Customer Experience
Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new research…
Emplifi Reveals How Marketers Can Maximize Reach on TikTok to Engage with the Modern Consumer
Emplifi, the leading unified customer experience platform, released its Q4 2022 Social Media Benchmark report, providing in-depth data from thousands…
ABBYY Empowers Organizations to Achieve Operational Excellence and Accelerate Profitability with…
ABBYY Timeline identifies automation opportunities 80% faster and speeds process redesign by 30% to improve employee and customer experiences.…
Thunder Announces Strategic Partnership with RightRev
Thunder, a leading Salesforce consulting partner, announces it has recently entered a strategic partnership with RightRev, a Santa Clara-based Revenue…
WOWorks Partners with Olo, Streamlining Operations and Customer Experience
Parent Company of Better-For-You Fast Casual Restaurants Partners with Olo to Provide Best-in-Class Digital Experiences for Guests and Franchise…
NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
NICE announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…