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Customer Experience
Zeotap CDP and DOUGLAS to Enhance Omnichannel Customer Experience
Leading omnichannel premium beauty destination has chosen Zeotap CDP to Orchestrate Multi-channel Interactions with its customers
Zeotap, the easy,…
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered CX…
New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce…
fabric Launches Industry-First Commerce Platform With Native OMS
Connect pre- and post-checkout experiences anywhere, anytime, boosting conversion up to 20 percent during peak holiday
fabric, the creators of the…
Pricefx Announces Additional Generative AI Capabilities Across Its Award-Winning Pricing Platform
Conversational user interfaces will simplify customer interactions, consistent with Pricefx’s commitment to deploying “AI that makes sense” for…
New Era Japan Elevates CX with GroupBy’s AI-First eCommerce Search and Discovery Platform
GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful implementation of its…
Tealium Unveils New Solutions That Deliver In-The-Moment Experiences and Faster AI Outcomes
The new real-time-driven solutions enable enterprises to remain agile and outperform business objectives amid ever-evolving market shifts
Tealium,…
Outsell and Foureyes Announce Groundbreaking Strategic Partnership
Outsell and Foureyes are thrilled to announce a strategic partnership poised to revolutionize customer engagement in the automotive industry. This…
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…
Quantum Metric Crosses $100 Million Arr Milestone, Citing Exponential Growth in Digital Analytics…
Company attributes to a 54% increase in YoY cross-industry user adoption
Quantum Metric, the customer-driven digital analytics platform, is proud to…
Siemens & Salesforce Team Up to Accelerate Servitization and Drive Manufacturing Profitability
Siemens and Salesforce are collaborating to help manufacturers increase service efficiency and create new revenue streams
Teamcenter…