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Customer Experience
Adelante Enhances Capabilities with Zendesk Setup Solution
Adelante, a Zendesk, Inc. implementation partner helping companies get set up on Zendesk in seven days, announced their innovative setup service for…
Pimcore Closes $12 Million Series B Deal led by Nordwind Growth to Globally Expand Enterprise…
Pimcore, the leading enterprise open-source software platform for PIM, MDM, DAM, DXP and E-Commerce, has closed $12 million in Series B funding. Led…
Touchcast Launches the Car Configurator of the Future in Collaboration With Microsoft
Touchcast launched an end-to-end automotive customer experience in the metaverse, running on Microsoft Azure. The new platform allows consumers to…
SANDSIV Successfully Expands its Partner Program Across the Globe
SANDSIV, a global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) business solutions, announced the enhancement of its…
SANDSIV Announces New Strategic Partner with Nigerian IT Solutions Provider Treten Networks
SANDSIV, the global leader in Customer Experience Management (CXM) and Voice of the Customer (VoC) enterprise solutions, announced it has entered into…
LendingPoint Names Amanda Flashner as New Chief Experience Officer
LendingPoint, the AI-driven CreditTech platform that provides one-stop financing solutions for consumers, e-commerce and point of sale partners, and…
Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning
Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically…
Acquia Launches Enhancements to Market-Leading Customer Data Platform
Acquia, the open digital experience company, introduced enhancements to its customer data platform (CDP) that deepen support for enterprise marketing…
Dialpad Commits $50 Million in AI R&D to Fuel Business Insights and Launch Dialpad Ai Labs
Dialpad, Inc., the industry-defining Ai-Powered Customer Intelligence Platform, announced a $50 million investment into the continued research and…
UserTesting Joins Export Partner Hub by Google
UserTesting, a leader in video-based human insight, announced it has joined the Export Partner Hub by Google as a Customer Experience (CX) partner.…