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Customer Experience
Aurora Capital Partners Backed Grace Hill Acquires Edge2Learn and Ellis Partners in Management…
Grace Hill, an innovator of talent and customer management solutions for commercial and multi-family real estate, announced that it has acquired…
JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements from Online Appointments to…
Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail…
Rokt Announces Secondary Transaction, Increasing Valuation to US$2.4 Billion
Rokt, the leading ecommerce technology company using machine learning to make transactions more relevant to each shopper,announced that a secondary…
Aspire Systems Positioned as the Leader in the 2022 Spark Matrix for Application Transformation…
The Quadrant Knowledge Solutions SPARK Matrixprovides competitive analysis & ranking of the leading Application Transformation Services…
FIT:MATCH to Launch Patented Shape-Based Fit Solution in Select Macy’s Stores
With FIT:MATCH, customers experience a bra fitting of the future based on their body shape
FIT:MATCH, the digital twin platform, announced the…
Airgain Introduces New Sub-Brands and Website to Better Reflect Pursuit of Simplifying Wireless
The branding refresh represents the company’s commitment to simplifying wireless connectivity to deliver an enhanced customer experience and…
Leading Consumer-Rewards App Fetch Deepens Executive Bench with New CIO and CTO
Fetch, America's No. 1 rewards app and leading consumer-engagement platform, announced the strategic expansion of its leadership team, adding two key…
Monetate Customers Set Record Online Sales of $2.1 Billion on Cyber Monday 2022
Monetate customers saw $8.6 billion in overall eCommerce sales during Black Friday weekend, with an increase in purchases of 13.2% compared to 2021…
VoiceFoundry Achieves AWS Conversational AI Competency
TTEC Holdings, Inc., one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions,…
HGS Launches Global Customer Experience Hub in Barranquilla, Colombia To Support Multilingual…
Career opportunities for leadership, HR, training, and frontline customer advocates
Hinduja Global Solutions (HGS) , a digital-led CX…