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Customer Experience
TaskRay Announces Solution Feature Updates on Salesforce AppExchange
TaskRay provides streamlined and enhanced templates to empower customers to build, manage, update, and control their internal processes based on their…
Leading AI Innovator FundMore Partners with Canada’s Origination Giant M3 Financial Group to…
Award-winning mortgage underwriting software, FundMore announced a strategic partnership with the country's undisputed leader in loan origination, M3…
ActionIQ Announces Support for AWS for Advertising and Marketing Initiative
ActionIQ, a leader in customer experience (CX) solutions, announced support for the AWS for Advertising & Marketing initiative from Amazon Web…
AWS Announces AWS Supply Chain
New cloud application improves supply chain visibility and delivers actionable insights to mitigate supply chain risks, lower costs, and improve…
Talkdesk Chosen as Wallbox Contact Center Solution
Pioneer in electric vehicle charging systems embarks on digital transformation to spark great customer experiences
Talkdesk, a global cloud…
Kohler Shares How Call-Back Technology Improved Its Customer Satisfaction Levels
Global retailer and service provider Kohler has reported a significant improvement in customer satisfaction and service levels since adopting…
Global CX Solutions Provider Startek Deploys Verint Speech Analytics to Enable World-Class…
Verint’s AI-Powered Speech Analytics Solution Helps Startek Derive Insights from 500 Million Customer Interactions Annually for Improved Customer…
Digital Air Strike Launches Thought Leadership Training to Give Competitive Edge to Business Clients
Leading CX technology company providing Limitless Minds training founded by Russell Wilson and Harry Wilson, jointly with Client Advisory Summits…
PagerDuty Operations Cloud Delivers Process Automation on AWS, Delivering Rapid Return on Investment…
Automated Diagnostics for AWS Customers Reduces Manual Work, Improves Resiliency, Enables Consolidation on PagerDuty
PagerDuty a global leader in…
Acxiom Forecasts Top Five Customer Experience Trends
Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, unveiled its top…